Hi, I'm Lily — a Product Manager with 5+ years of experience building B2B/B2C SaaS and mobile products, specializing in AI and machine learning–powered, user-centered solutions.
With a Computer Science background and hands-on Android development and QA experience, I bridge business and engineering teams effectively. I've led end-to-end delivery across enterprise SaaS and consumer apps, including launching an AI Chatbot and internal AI Agent at 104 Corporation.
Passionate about data-driven product decisions and meaningful user experiences. Skilled at identifying root problems, integrating cross-functional resources, and delivering measurable impact.
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Travel
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Hiking
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Yoga
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Model Assembly
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Watercolor Sketching
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Movies & Media
Experience
Work Experience
Apr 2023 – Jan 2026
104 Corporation
Product Manager
Led end-to-end delivery for a B2B/B2C SaaS platform (99K+ MAU, 105K+ downloads), managing both enterprise and job-seeker products.
Increased Activation Rate from 18.6% to 35.8% (+92%)
Increased Retention Rate from 12.4% to 21.4% (+73%)
Delivered 60+ app releases and 50+ SaaS features
Reduced iOS crash rate from 0.17% to 0.05%; improved ratings across all platforms
Launched AI Chatbot, review reply features, and internal AI Agent
Led B2B subscription SaaS feature development to improve enterprise user retention and satisfaction
Jan 2022 – Mar 2023
17Life Corporation
Product Manager
Responsible for FamilyMart APP digital projects, including MAS security testing, app hardening protection, and FamilyPay integration — covering front-end, back-end, and admin digital projects.
Planned and launched digital projects with a focus on user experience and development feasibility
Identified and analyzed business requirements, gathering internal and external resources to find solutions
Cross-functional communication and coordination, tracking project schedules and managing risks
Facilitated cross-business unit meetings with confidence and fluency
FamilyMart APP, one of Taiwan's largest convenience store, has more than 4,000 brick-and-mortar stores located in Taiwan, with over 14 million users of the app.
Nov 2020 – Dec 2021
CMoney Corporation
Product Manager
Managed 3 fintech 2C software products delivering value through professional financial content, including Money Magazine, Investment School, and Finance Daily News.
Translated product strategy and user scenarios into Product Requirements Documents (PRD)
Analyzed industry trends, market landscape, and competitive products
Created prototypes using Figma
Responsible for consumer-facing products (2C, Buyer-Side)
Designed UI flows and wireframes
Applied UI/UX user experience design thinking
Conducted product data analysis using Flurry, Firebase, and Google Analytics
Defined key product metrics, proposed optimization strategies, and iterative development roadmaps
Designed A/B tests and MVP experiments to validate product hypotheses and optimize outcomes
Used Tableau for data visualization to analyze product KPIs, operational data, and ad performance
Jun 2020 – Jun 2021
CMoney Corporation
Android Developer / Quality Engineer
Developed and tested Android applications, and performed quality control.
Planned and implemented software architecture design; proficient in MVC and MVVM patterns
Familiar with Android networking; capable of server-side API integration
Experience with Gson, OkHttp3, WebSocket, and Long-Polling network integrations
Provided UI/UX development suggestions to optimize product experience
Proficient in Git with experience in multi-contributor collaborative environments
Wrote and designed test cases for various user story scenarios
Researched and built automated UI tests using Python and Appium
Reported issues and tracked follow-ups; assisted engineers in debugging
Managed product quality by implementing software regression testing before each sprint release
Jul 2018 – Feb 2019
Industrial Technology Research Institute (ITRI)
Intern – Software Engineer
Research on AI applications, deep learning, and Point Cloud / LiDAR applications for autonomous vehicles.
Industry-academia collaboration project on ASUS intelligent service robot Zenbo development
Participated in Kanban / Scrum agile development workflows
Tested RADAR applications for vehicle detection and data analysis